Refund & Return Policy

At Paixelle, every garment is made with intention—from the design and production to its place in your wardrobe. In line with our commitment to zero waste and circular fashion, we do not accept returns or issue refunds for items purchased incorrectly, including incorrect size, color, or style.

 

Please double-check your order before placing it, and consult our size guide or contact us if you have questions. We're happy to help you make the right choice.

 

If your item arrives defective or damaged, we will gladly replace it with the same item. However, we do not issue refunds for defective items.

 

This policy allows us to reduce waste, minimize overproduction, and honor our promise to create a more sustainable future in fashion.

​

Thank you for supporting conscious clothing.